Refund policy

Refund Policy

We want you to love your BeautyTech Hub device. If it's not right for you, we're here to help.

30-Day Return Window
You may request a return within 30 days of delivery. Items must be unused and in their original condition and packaging.

Damaged or Incorrect Items
If your item arrives defective, damaged, or different from what you ordered, contact us within 30 days — we'll cover the cost of return shipping and send a replacement or full refund.

Change of Mind
If you simply changed your mind, you're welcome to return the item within 30 days. Return shipping costs in this case are covered by the customer.

Refund Processing
Once we receive your returned item, refunds are processed within 5-10 business days to your original payment method.

To start a return, email us at beautytechhub@outlook.com with your order number.